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Case: Retention Lift in a Multi-Site Clinic
A multi-site clinic experiencing sustained turnover implemented a retention-focused strategy centered on leadership stability, workload redistribution, and targeted interim support. Prior to intervention, turnover exceeded industry benchmarks and disrupted patient access across locations. By deploying interim leaders during vacancies and adjusting schedules to reduce burnout, the organization stabilized operations while permanent improvements took hold. Within six months, tur
Feb 121 min read
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